From the big picture to the small brush strokes that give it life, I deliver customer experiences that are
beyond words.
“ ”
“I had the pleasure of working with Howard for over 10 years at Marriott. He is a brilliant creative leader who turns even the most complex requests into digital works of art. Howard is sharp, witty, a team player, a good creative problem solver and a fantastic writer. He is a gem.”
— Debra M., MBA, CSM Digital Program Leader
“For nearly 20 years Howard has amazed me with his resourceful creative leadership, grace and resilience under pressure, quick thinking, and ability to bring teams together around high-profile projects for diverse B2C and B2B brands.”
— Dawn D, Content Strategist, Copywriter
“Be it content strategy, content design or conversational UI, it has been a pleasure collaborating with Howard who brings in his creativity to the table and leads the conversation in the right direction. I had had the pleasure of working with Howard for 7+ years at Marriott Digital, and most recently at Cox Auto Inc. Howard always sees possibilities where many others may see roadblocks and can quickly build a map to success. He helps others succeed with his thought leadership and positive influence. His approach to his craft benefits the organization and the consumers at large. I would be very happy to work with Howard again in any capacity or industry in the near future.”
— Santosh S., Product Experience & Design, Strategy & Innovation
“Analytical, delightfully witty, and a pleasure to collaborate with, Howard is one of the best content strategists I've ever worked with. He and I solved a number of complex UX problems together, including nuanced transaction messaging and end-to-end strategy for error handling. Threading the needle between product, business and legal requirements, he effectively and consistently propelled our brand voice forward in a way that strengthened customer confidence and boosted our core metrics.”
— Jeremy G. Senior UX Designer